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Who we are:

Accrington Container Storage (AR) Ltd is registered in England, and has its registered office at The Stoneyard, Coach Road, Accrington Container Storage (AR) Ltd.

We provide storage services at the above address.

Whose personal data we process:

  • Customers
  • Suppliers
  • Service Providers
  • Current & Past Employees
  • Prospective Employees
  • Consultants & Professional Experts

Use of your personal data:

We collect and process personal data:

  • Where you have provided consent
  • To comply with our legal obligations
  • Where necessary for us to pursue a legitimate interest
  • To perform the contract, we have entered with you (or discharge other contractual obligations.)
  • Where processing is in your interests

Personal data sources:

We collect personal data from any number of sources including:

  • Publicly available information such as Companies House, Social Media & Google Search Engines.
  • Information you provide us via our website, filling in forms online requesting our services, contacting us, contracting with us or responding to any comment or post online.
  • Third party providers, debt recovery agencies, contractors and business introducers.

How to attain our privacy notice:

You can request a hard copy of this privacy policy by contacting us via our website contact page or writing to our address listed at the start of our policy.

Changes to this policy will be published on our website.

Purpose for which your personal data is collected and processed:

  • We collect personal data in order to provide a better service to clients, suppliers and industry partners.
  • To carry out all obligations arising from contracts entered between you and us.
  • To provide information you have requested, or we feel may interest you.
  • To inform you of services and products available that are like what we have already provided you in the past.
  • To provide you notification on any changes to the privacy policy and company terms and service changes.
  • To pass on news and seasonal greetings to past clients and contractors.

(Unsubscribe option is provided in our marketing emails should you wish to be removed from marketing campaigns.)

We may disclose your personal data to:

Our suppliers (where necessary for fulfilling contract obligations we have to you, or for exercising our rights where applicable.)

  • Third party suppliers of products and services, where you have given us consent.
  • Government departments such as the police to comply with any legal obligations.
  • Credit agencies in relation to credit risk management
  • The Buyer should we wish to sell any or all our business and/or assets.
  • Other third parties on a legal obligation basis, to protect our rights and property, also in urgent circumstances to protect the personal safety of our staff or agents, clients or members of the public.

Employment and education details:

This source of data is stored for recruitment purposes; we dispose unsuccessful job applications unless we are requested to keep CV and Cover Letter on file.

Bank and payment information:

This information can be provided at anytime during our business relationship with you, it also includes setting up direct debits with us.

We may request you to confirm bank details in person, by email and over the telephone. This process enables us to charge you for our services or make payments to you.

Telephone recordings:

Calls may be recorded for training, security and audit purposes.

Electronic and hardcopy correspondence and documentation:

Any documentation and correspondence submitted to Accrington Container Storage (AR) Ltd may be stored to help us deal with queries and support our client services. The data also is capital in ensuring contracts are completed to the highest standard.

IP Addresses and cookies:

Our website uses cookies to collect information on how you use our website, this data is for statistical analysis and helps us understand our website visitors’ behaviours and interests.

For more information visit www.allaboutcookies.org

Please not cookies are optional, and you can remove them in your browser settings.

Transferring your data outside of the European Economic Area:

In some circumstances your data may be transferred to a third party agency that may process your data outside of the European Economic Area, this will be executed if necessary for the performance and completion of a contract.

Safeguarding your personal data:

Accrington Container Storage (AR) Ltd takes all reasonable steps to ensure a safeguard is in place to protect your personal data. We have company policies in place regarding information security both physical and digital.

Staff members are professionally trained so they can process your data securely. Senior management also does regular checks to ensure the company is following all aspects of data protection.

How long we retain your personal data:

We will not hold your personal information in an identifiable format for any longer than is necessary for the purposes for which we collected it. For marketing purposes, we retain your personal information indefinitely, for contractual purposes we retain it for a period of 7 years after the information is no longer required for business reasons so that we can deal with any legal proceedings that could arise.

Your rights as a data subject:

Your rights to be informed of who we are, why we process your data, with whom we share your personal data and how we have collected it. This privacy notice can be found on our website.

  • Your right to access the data we hold about you; this can be requested via our website contact page.
  • Your right to rectification and erasure, should you require any personal data changes or wish for them to be erased, this can be requested by contacting our company via email, letter or telephone.
  • You also have the right to restrictive processing; a good example would be either paper or electronic billing preference.
  • You have the right to data portability; this enables you to request the format you wish to attain your data.
  • You also have the right to withdraw any consent you have given in relation to your personal data. In the event of a contractual issue or legal problem we may refuse this.

Reporting a concern:

If you would like to report a concern regarding how we handle your personal data, please contact us via our website contact page:

www.blackburncontainerstorage.co.uk

Alternatively, you can write to our office address listed at the top of our privacy policy.

Should you not be satisfied with our resolution you can raise the matter with the Information Commissioner’s Office.

If you feel that the processing of your data infringes any of your rights, you will always have the rights to lodge a complaint with the (ICO).

Automated decision making:

Automatic decision processes allow us to meet a contractual obligation. Automated decision-making can include credit checks.

Where we process your data for the purposes of a contract, we are not compelled to explain the decision made. However, to show good client service we will try and provide you with an explanation.

Other websites:

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Contact us:

Should you wish to discuss our company privacy policy please call 01254 301731 alternatively fill in the website contact form